Desktop to build engaging newsletters

Email newsletters remain one of the most effective digital marketing tools, with an average ROI of $36 for every $1 spent. But with inbox competition fiercer than ever, how do you craft newsletters that not only get opened but actively engaged with?

This comprehensive guide will walk you through 20 proven strategies to create newsletters that captivate your audience, boost click-through rates, and strengthen customer relationships.

Why Newsletter Engagement Matters

Before diving into tactics, let’s understand why engagement is crucial:

  • Higher open rates mean your content is resonating
  • More clicks drive traffic and conversions
  • Stronger relationships lead to loyal customers
  • Better deliverability (engaged subscribers = fewer spam complaints)

Now, let’s explore the 20 best ways to make your newsletters unmissable.

1. Craft Irresistible Subject Lines

Your subject line is the gatekeeper—if it doesn’t grab attention, your email goes unopened.

Proven tactics:
✔ Use curiosity (“You won’t believe what we just discovered…”)
✔ Create urgency (“Last chance: 50% off ends tonight!”)
✔ Personalize (“John, your custom recommendation is inside”)
✔ Keep it short (under 50 characters for mobile)

Example: “Your VIP pass to our biggest sale of the year 🎟️”

2. Personalize Beyond Just the Name

Advanced personalization boosts engagement by 26%. Go beyond “Hi [First Name]”:

  • Recommend products based on past purchases
  • Send location-based offers
  • Reference recent interactions (“Loved your comment on our last post!”)

Tool tip: Use Mailchimp’s segmentation or Klaviyo’s behavioral targeting for hyper-relevant emails.

3. Master the Preview Text

The preview text (the snippet after the subject line) is prime real estate. Use it to:

  • Expand on your subject line
  • Create intrigue (“P.S. We’re giving something away…”)
  • Set expectations (*”Inside: 3 game-changing productivity hacks”*)

4. Structure for Scannability

Most readers skim. Make your content digestible with:

  • Short paragraphs (1-3 sentences max)
  • Bold subheadings
  • Bullet points and numbered lists
  • Strategic white space

Before & After:
❌ “We’re excited to announce our new product line launching next week with special discounts for early buyers who…”
✅ “🚀 New Product Alert!
Launching May 30 • Early-bird discounts • Limited stock”

5. Include One Clear CTA

Every newsletter should have one primary action you want readers to take:

  • “Shop the Collection” (linked to a product page)
  • “Read the Full Guide” (linked to a blog post)
  • “Claim Your Discount” (linked to a coupon)

Pro tip: Make CTAs stand out with:
✔ Contrasting colors
✔ Action-oriented text (“Grab My Spot” vs. “Click Here”)
✔ Strategic placement (above the fold + at the end)

6. Offer Exclusive Value

Give subscribers content they can’t get elsewhere:

  • Early access to sales
  • Subscriber-only discounts
  • Behind-the-scenes content
  • First dibs on new products

Example: “Our email list gets first access to sample sales—here’s your private link!”

7. Leverage User-Generated Content

Showcase real customers to build trust:

  • Customer photos using your product
  • Video testimonials
  • Reviews with star ratings

Bonus: Run a UGC contest (“Tag us for a chance to be featured!”)

8. Run Giveaways & Contests

Boost engagement with prizes:

  • “Tag a friend to win”
  • “Reply with your best tip”
  • “Share your #BrandName experience”

Tool recommendation: Use RafflePress for easy WordPress giveaway management.

9. Provide Educational Content

Position yourself as an authority with:

  • Step-by-step tutorials
  • “How-to” video series
  • Industry cheat sheets

Example: A cooking brand could send *”5 One-Pot Meals Under 30 Minutes”*

10. Curate Industry News

Save readers time by summarizing:

  • Trending topics in your niche
  • Recent research findings
  • Upcoming events

Like this WordPress newsletter does.

Format idea: *”This Week in [Industry]: 3 Must-Know Updates”*

11. Share Behind-the-Scenes Content

Humanize your brand with:

  • Office tours
  • Meet-the-team spotlights
  • Product development sneak peeks

Engagement booster: “Poll: Which new flavor should we launch next?”

12. Create Urgency with Scarcity

Drive action with:

⏰ Countdown timers (“Sale ends in 3:12:45!”)
🔢 Limited quantities (“Only 17 left at this price!”)
📅 Deadline-driven offers (“Registration closes Friday”)

13. Make It Interactive

Boost engagement with:

  • Clickable polls (“Which product should we restock?”)
  • Interactive quizzes (“What’s your marketing personality?”)
  • Scratch-off discounts

Tool suggestion: Try Outgrow for interactive email content.

14. Tell Customer Success Stories

Build credibility with:

  • Case studies with metrics (“How Sarah 3Xed her sales”)
  • Before/after transformations
  • Video testimonials

15. Feature Employee Spotlights

Introduce your team with:

  • Fun Q&As (“Meet Mark, our coffee-obsessed designer”)
  • “Day in the life” features
  • Work anniversary celebrations

16. Ask for Feedback

Turn emails into conversations:

  • “Rate your recent purchase”
  • “What content would you like more of?”
  • “How can we improve?”

Pro tip: Offer a small discount for survey completion.

17. Share Curated Recommendations

Become a trusted resource with:

  • “Our team’s favorite tools”
  • “Books we’re reading this month”
  • “Podcasts for [Industry] pros”

18. Use Dynamic Visuals

Enhance engagement with:

  • Animated GIFs (tasteful!)
  • Infographics
  • Product demo videos

Caution: Keep images under 1MB for fast loading.

19. Segment Your Audience

Send targeted content based on:

  • Purchase history
  • Engagement level
  • Geographic location

Example: Pet store could send cat vs. dog owner emails.

20. Continuously Test & Optimize

Improve performance with A/B testing:

  • Subject lines (emoji vs. no emoji)
  • Send times (Tuesday AM vs. Thursday PM)
  • CTA button colors

Metric to watch: Click-to-open rate (CTOR).

Final Checklist for High-Performing Newsletters

✅ Mobile-optimized design (50%+ opens happen on phones)
✅ Clear unsubscribe option (improves deliverability)
✅ Sender name that’s recognizable (“Sarah at [Brand]”)
✅ Pre-header text that complements the subject line
✅ Alt text for images in case they don’t load

Key Takeaways

  1. Hook immediately with strong subject lines and preview text
  2. Deliver value through exclusivity and education
  3. Encourage interaction with polls, UGC, and CTAs
  4. Build relationships with behind-the-scenes and personalization
  5. Optimize relentlessly through testing and segmentation

By implementing even 5-7 of these strategies, you’ll see noticeable improvements in open rates, click-throughs, and overall subscriber satisfaction.

About the Author

author photo

Mirko Humbert

Mirko Humbert is the editor-in-chief and main author of Designer Daily and Typography Daily. He is also a graphic designer and the founder of WP Expert.